Terms & Conditions

1. Scope of application
All offers, orders and deliveries from Niro Petersen GmbH are provided on the basis of legal regulations unless otherwise specified in these terms and conditions.

2. Contract
2.1 All offers are not-binding and without obligation and the prior sale of articles from stock and the delivery options are subject to exceptions. The pictures, measurements, weights and characteristics of the articles in our catalogue and brochures have been made by the best knowledge but without any guarantee and liability in relation to the accuracy, completeness or precision of the information provided. Changes in design, dimension, weight, form and execution remain reserved.

2.2 By entering your personal data and clicking the buy now button as final step in the purchase process you place a binding order (an offer to Niro Petersen to buy the product). When you place an order to purchase a product from Niro Petersen, we will send you a message confirming receipt of your order. This does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we send an order confirmation via E-Mail or dispatch the product to you.

3. Pricing
3.1 All prices are in Euro and inclusive of legally applicable VAT.

3.2 Unless agreed otherwise the customer will incur charges for freight and packaging which can be found under shipping cost. The transport cost will also be shown in your shopping cart during the purchase process.

4. Payment and Delivery
4.1 Payment for goods can be made by VISA, MasterCard, pay direct or bank transfer.

4.2 Delivery time is from receipt of payment.

4.3 Delivery reservation: We are entitled to entirely or partly withdraw from the contract or to extend the delivery time in case the goods are not available. Any payments already made by the customer shall be refunded. Further claims against Niro Petersen GmbH are excluded. We will deliver while supplies last.

There is no claim for delivery if we are unable to provide the desired item.

5. Customer Service and Warranty
If against all our efforts you are not satisfied with our service or our products please contact Niro Petersen KG by email, letter or telephone (details can be found under contact). We will endeavour to resolve your complaint directly.

6. Conditional Sale
Deliveries are under conditional sale as follows

6.1 For sales to non-commercial customers reservation of title applies. The goods sold remain our property until paid in full.

6.2 For sales to commercial customers extended reservation of title applies. Notwithstanding delivery and the passing of risk, property in and title to the goods shall remain with the seller until the seller has received payment of the full price of (a) all goods and/or services the subject of the contract and (b) all other goods and/or services supplied by the seller to the buyer under any contract whatsoever.

7. Warranty, Guarantee
For all our products legal warranty rights apply.

7.1 Any warranty rights are excluded following incorrect assembly, inapproriate operation or wear and tear due to excessive usage.

8. Place of jurisdiction
In accordance with EU-regulation ((EU) No. 524/2013), we are obligated to make a direct link available for online dispute resolutions within the EU’s online dispute resolution platform.

Link to the European Commission’s online platform for extrajudicial online dispute resolution

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

If the customer is a business or legal entity the place of performance and jurisdiction is in 24939 Flensburg, Germany.

Flensburg, September 2022